Business Support Specialist

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JOB DESCRIPTION

Business Support Specialist

Job Purpose

* Lead and coordinate the provision of business support services across the NFXP Offshore Project, with a primary focus on manpower resourcing and mobilization, including OCR hires and inspection services. Act as the focal point with Project Management Team (PMT), EP&S and third-party agencies regarding manpower matters. Ensure timely staffing and operational continuity in alignment with project delivery objectives, while maintaining approved budgets in line with established processes, policies, and financial controls.

Reporting and Relationships

* Reports to Reporting Lead.

* Direct reports: None.

Internal

* Frequent contact with PMT, EP&S MPR, Project Accounting, Cost Control, and Government Affairs

* Periodic contact with Supply team, Contracts team and Project Integration

External

* Frequent contact with External Agency Service Providers, CWO, TPIS & SIS agencies

* Periodic contact with QA Travels

Job Context & Major Challenge(s)

* Oversees all business support functions related to manpower recruitment and mobilization for the NFXP Offshore Project, including both local and global hires.

* Provides proactive guidance and technical input on business processes, particularly relating to Project Management System and project personnel matters.

* Maintains quality documentation and procedures to drive process improvement, integrated delivery and alignment across stakeholders.

* Major challenges of the role are: o Operating in a dynamic and fast-paced project environment with

high expectations for delivery o Ensuring accuracy and timeliness of project support delivery under

tight deadlines o Influencing internal and external parties to meet business support

requirements o Aligning with EP&S MPR to meet staffing targets while adhering to

established protocols

o Managing visa processing, contract renewals, and personnel tracking across multiple interfaces

Key Job Accountabilities (High level, brief description of the top 8-10 accountabilities - maximum is 10.

Only add what is unique to this job, exclude generic accountabilities. Do not include how the job is done.)

1. Oversees the Organizational Change Requests (OCR) process proposed by Project Management Team (PMT) by working with the Project Integration team and Major Projects Recruitment (MPR) to implement staffing changes as required.

2. Facilitates the hiring process for the NFXP Offshore Project Management Team (PMT), coordinates interviews, approvals and onboarding in close collaboration with Major Projects Recruitment (MPR) and Agencies.

3. Manages the end-to-end manpower recruitment and onboarding process for the provision of Site Inspection Services (SIS) in Qatar and Third-Party Inspection Services (TPIS) worldwide across all EPCI contractor sites and vendor locations.

4. Manages the Site Inspection Services (SIS) and Third-Party Inspection Services (TPIS) CAP usage and reallocation process for NFXP Offshore projects through ITP management, optimized budgeting, ITP data reconciliation, forecasting, reporting and presentation to senior management.

5. Maintains and updates personnel management registers and tracks all hiring activity, change orders, CWO contract renewals, and inspection service extensions. Conduct periodic analysis of manpower data.

6. Coordinates visa support requests by managing the interface between Government Affairs and external agencies/vendors to support the effective mobilization of EPCI contractors and sub- contractors locally and globally.

7. Develops and maintains business support documentation, workflows, procedures, and tools to ensure seamless project executions. Identify gaps, delays or recurring issues in recruitment processes and recommend corrective actions.

8. Provides support to NFXP Offshore Business Controls Division Manager on matters including Staffing, Home Office Service Agreements (HOSRs), Talent pool data management, Project mobilization logistics, manpower forecasting and workforce planning reports and any other Ad-Hoc activities.

9. Reviews contract execution for Inspection Services and contributes to the contract renewal and performance review process.

10. Supports the development of the Work Plan and Budget (WP&B), including manpower cost estimations, analysis, and reporting for project controls.

Qualifications

* Bachelor's degree in Business, Accounting, Commercial, Marketing, Sciences, Engineering, Project Management, Supply Chain Management, Law, Communication, Technologies, Mathematics, or Statistics.

Knowledge and/or Experience

* 8 years experience in business related function or discipline, including 4 years in the Oil & Gas Industry..

* Knowledge in project business related function/discipline.

* Knowledge of relevant business processes/procedures.

Technical and Business Skills

* A high level of proficiency in written and spoken English.

* Proficient in Microsoft Office and relevant business applications.

* Strong knowledge of relevant software and computer skills, e.g., dashboards, data analytics, SAP, etc.

* Ability to coordinate and align with multiple stakeholders across functions.

* Strong organizational skills and attention to detail.

* Ability to manage multiple priorities under pressure and tight timelines.

* Experience working in a multicultural, project-driven environment.

* Experience with risk assessment approach in decision making.

Equal Opportunities:

First People Solutions is committed to equal opportunities regardless of gender, race, disability, sexual orientation, religion or belief and age.